Privacy Policy

Your personal data and your assets are our highest priority. We are fully committed to safeguarding them.

Finrose Hubnex collects and retains information necessary to support your trading activities. How we collect and store this information is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

We are committed to helping you understand how we collect and process your data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, giving you clear, concrete information about how your data is used. You are in the driver's seat.

We will always provide information promptly whenever we determine you should be informed. Transparency is at the heart of what we do.

Our knowledgeable staff are always on hand to answer any questions you may have about any aspect of our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@finrose-hubnex.com

• We do not permit any other use of personal data beyond what is set out in our Privacy Policy.

We may process personal data for the following purposes, including the proper operation of Finrose Hubnex services and connecting trader-members with third-party trading platforms. We may also do so for the maintenance and improvement of website functions and services; protecting our rights; and complying with regulatory or other legal obligations. Finally, where this data is required to deliver administrative and other business functions related to the Services provided to you, the client.

To better tailor our services to your preferences and needs, Finrose Hubnex uses personal data.

• To enable you to effectively use essential tools to protect your personal data and safeguard your rights in this context:

You can contact us at any time to access all of your personal data. We can also update, correct, or delete it as needed. In addition, we can process requests to transfer that data to you or to a nominated third party. We offer these services to help you better exercise your rights to both privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank‑grade measures. While a 100% guarantee is not possible, we remain committed to continually enhancing our systems to the highest achievable level and strengthening the safeguards we have in place.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing all data relating to natural persons.

Our policy applies to all identifiable natural persons. This covers any individual who can be, or has already been, identified in connection with data entrusted to us, or data we are able to access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under 18. We also do not permit anyone under 18 to utilise our platform for any purpose. If we become aware of a user or any data relating to someone under 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data needed to enable your use of our services. Where required, we may also request personal data to verify account ownership, for example. To improve and uphold the highest standards of service, we collect and analyse data about your use of our platform and of our third-party partners’ services.

3. You are under no obligation to provide the company with your personal data at any time.

Although you are not required to share your data with us, choosing not to do so may result in limitations on the services we can provide to you. It may also prevent you from accessing and using our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that could personally identify you. We do, however, gather details such as your specific account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support, we retain any system crash reports, browser details, and the type of device used to access your account. We also record the language set for your account.

Regarding personal data collection, we only collect and retain the information you consent to provide to us when you connect to a third-party trading platform through us.

The personal data you may have supplied to third-party platforms can include: your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The collection, storage and processing of your personal information by the company are undertaken solely for the purposes set out in this Policy. All such uses and processing comply with the applicable laws of United Kingdom.

The company will only handle, process, or transmit your data in compliance with the applicable laws of United Kingdom. The legal bases for this are as follows:

• You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have given your consent for your personal data to be processed for one or more purposes.
• The company may need to store and process your personal data to improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes.
• To meet legal obligations, data processing is necessary.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below you will find a list of the specific purposes for which we may process your personal data, along with the relevant legal basis.

6. Disclosure of Personal Data to Third Parties

To facilitate the storage and processing of IP addresses, conduct user surveys and analysis, and provide other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, your data will be handled in accordance with the privacy policies of the relevant provider. This may include various digital trading platforms.

To improve our client services and overall service quality, the company may share personal data with its affiliates and partner companies.

Where required by law, or to safeguard our rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a major corporate transaction, such as the sale of the company or the seeking of investment or finance, relevant data may be shared in a lawful and appropriate manner. This also includes instances of any merger, restructuring, consolidation, or insolvency, in accordance with the law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and in partnership with advertising partners, in accordance with the law and industry standards.

Cookies—small data files stored on your device when you visit a website—are used to collect information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your experience, enabling us to remember your settings and tailor our services accordingly. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit; they support basic functions during your session and are deleted when you close your browser. Persistent cookies stay in your browser after your session ends and remain available on subsequent visits. These enable the site to recognise you as a returning visitor, remember preferences, and streamline your experience.

Types of cookies:

Cookies may be used where necessary, in line with their intended purpose:

Cookies are blocked or have been deleted

If you wish to delete cookies or prevent them from being set, use your browser’s settings. Follow the links below for step-by-step guidance for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain functions and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes set out in this policy. It may be kept for longer where required by local laws, regulations, or company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. When that period ends, and with your consent, it will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where necessary to provide our services and/or for security purposes, personal data may be transferred to third countries (countries other than your own) and to international organisations, using stringent security protocols. We apply the highest standards of data security to protect your information and ensure you retain access to legal rights and remedies in all circumstances.

Across the EEA (European Economic Area), all residents are protected by robust data protection laws and safeguards.

• Data transfers are conducted under EU legal jurisdiction and competence, in line with standard data protection protocols as set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All transfers of data between public bodies or authorities are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, and any such transfers are carried out in accordance with them. The Clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using the highest standard of technical and organisational controls, following industry best practice procedures. These procedures are a robust safeguard against unlawful or accidental destruction, as well as the loss or alteration of that data.

While we apply the highest standards of care and the procedures required by law for data protection, we cannot guarantee, in all circumstances, that your personal data will remain entirely free from error. For that reason, we cannot be held liable for any disclosure of personal data, or for damage of an incidental, intangible, or consequential nature. This includes, without limitation, situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any other similar cause.

If we receive a legally binding request from regulators or other competent authorities, we may be required to share your personal data with them. Once disclosed in compliance with the law, we cannot control how those authorities handle, store or protect your data.

Information transmitted over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data sent online.

11. Links to third-party websites

This website contains links to third-party applications and websites. Please note that these are not affiliated with us and are outside our control, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal data, and we are not responsible for those activities. Use at your own discretion.

Always read a company or service’s privacy policy when you visit their website before providing any personal data. Ensure their data collection, use and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our policy at any time. We will notify you of any changes via the website and any other appropriate channels. The updated version of the privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or to limit both the scope and nature of any processing we carry out.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By emailing the address below, you can exercise those rights immediately.

Accessing Your Rights

If the personal data you have supplied to us is accurate, you may access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the personal data being processed, beyond the initial copy provided, a reasonable fee may be charged.

Rights granted by law and under this privacy policy must not infringe the rights of others. The company may refuse or limit access to personal data where such access would infringe the rights and freedoms of others.

Right to Rectify Errors

Any inaccuracies in your personal data, whether due to omission or incorrect details, may be corrected by you or by the Company to ensure it can be processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or outside lawful grounds; 2) if you ask for its removal and the Company has no legal obligation to retain it; 3) if you no longer consent to or accept our processing, even where lawful and within our or a third-party provider’s legitimate interests; and 4) if we are legally required to delete your data.

The right to erasure is overridden by legal obligations imposed by the EU or any Member State law. Likewise, it does not apply if data is required for the exercise or defence of legal claims

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data where you believe it contains inaccuracies.

If you request restriction of the use of your personal data, it will be deleted except in the following circumstances: 1) where EU or Member State law prevents deletion. 2) With your consent, where required to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

The Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and the processing is performed by automated systems.

You have the right to request the transfer of all personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. It is not permitted if exercising this right would infringe the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defence of legal claims. In such circumstances, we may continue processing your personal data.

You may, at any time, object to the processing of your personal data for any direct marketing purposes.

Your Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, taking effect immediately where possible. This does not apply retrospectively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and how it is processed, we will give you access to the information you have asked for, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you and confirm the revised deadline within one month of receiving your request.

We will provide the requested information electronically and free of charge, unless doing so would contravene the law or the provisions of Section 13. We may charge a reasonable fee or decline to act on a request where it is considered unfounded, excessive, or repetitive.

We reserve the right to request further proof of identity if there is any reasonable doubt about the person submitting the personal data request, for the purposes of data protection and security.